Terms of Service

WizeAuto provides AI-powered voice and automation services that can support dealership operations. Depending on the services enabled, WizeAuto may answer customer calls, provide dealership information, respond to vehicle and service inquiries, qualify leads, schedule appointments, handle follow-ups, and connect with supported business systems.

You agree to use WizeAuto only for lawful business purposes and in accordance with applicable laws, regulations, and industry requirements.

You are responsible for providing accurate information when creating and managing your WizeAuto account.

You are also responsible for:

• Keeping your account credentials secure
• Managing access for your team members
• Providing accurate dealership, vehicle, service, and appointment information
• Reviewing your AI agent configuration and instructions
• Ensuring that your use of WizeAuto complies with applicable laws
• Providing appropriate human support when an AI interaction needs to be escalated

You must not use WizeAuto to conduct fraudulent, unlawful, misleading, or unauthorized activities.

WizeAuto uses artificial intelligence to understand customer requests and generate responses.

AI-generated information may occasionally contain errors or may not reflect the most current information available. Dealerships are responsible for ensuring that the information provided to customers through WizeAuto is accurate and appropriate for their business.

WizeAuto is a technology solution and does not replace dealership employees or professional judgment. Important decisions relating to vehicle purchases, pricing, financing, contracts, warranties, safety, or other sensitive matters should be reviewed by appropriate dealership personnel.

WizeAuto may process information provided during customer conversations, including names, phone numbers, email addresses, vehicle interests, appointment details, service requests, and other information required to support dealership operations.

Depending on the features enabled, WizeAuto may also record, transcribe, summarize, or analyze customer calls.

WizeAuto may integrate with dealership management systems, CRM platforms, scheduling tools, communication services, analytics platforms, and other third-party applications.

When you connect a third-party service, you authorize WizeAuto to exchange the information necessary to provide the requested functionality.

Third-party services are governed by their own terms and privacy policies. WizeAuto is not responsible for services or systems that are operated independently by third parties.

We work to keep WizeAuto available, secure, and reliable. However, we do not guarantee that the platform will always be available or error-free.

WizeAuto may occasionally be unavailable because of maintenance, updates, technical issues, third-party service interruptions, or circumstances outside our control.

We may also update, improve, modify, or discontinue features as the product evolves.

WizeAuto, including its software, technology, interface, designs, documentation, branding, and related intellectual property, belongs to or is licensed to TechWize.

Your use of WizeAuto does not give you ownership of the underlying software or technology.

You may not copy, modify, distribute, reverse engineer, resell, or commercially exploit the WizeAuto platform or its underlying technology unless we provide written permission.

You retain ownership of the business and customer information that you provide to WizeAuto or make available through connected systems.

You give WizeAuto permission to process that information as necessary to provide, maintain, secure, and support the Services.

You are responsible for ensuring that you have the necessary rights and permissions to provide customer information to WizeAuto.

We may suspend or terminate access to WizeAuto if you materially violate these Terms, use the platform unlawfully, create a security risk, or otherwise misuse the Services.

You may stop using WizeAuto at any time, subject to any applicable subscription or commercial agreement.

Following termination, customer and account information will be handled according to our Privacy Policy and any applicable agreement.

WizeAuto is provided as a technology service to support dealership operations. We do not guarantee that AI-generated information will always be accurate, complete, or suitable for every situation.

To the maximum extent permitted by applicable law, TechWize will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of WizeAuto.

Nothing in these Terms limits any liability that cannot legally be limited under applicable law.

We may update these Terms from time to time as WizeAuto, our Services, or applicable requirements change.

The updated version will be posted on this page with a revised "Last Updated" date. Continued use of WizeAuto after an update means you accept the revised Terms.

If you have questions about these Terms of Service, please contact us: